We thank you for choosing to make the City of Baltimore your home. We hope you agree that your home doesn’t stop at your front door. Baltimore is our collective home, and we share the responsibility of keeping our City clean. Sometimes this even means cleaning up messes others leave behind.
The Bureau of Solid Waste strives to provide better customer service to you. In turn, we ask that you consider the people who deliver this service to your home. In any kind of weather, these men and women pick up the stuff don’t want.
If you experience service problems, please let us know. Call 311 and report poor service –include a truck number whenever possible – all City vehicles have an identification number clearly stenciled on or near the cab.
And, if you receive great service, please let us know that, too. Our crews are being asked to take on greater responsibility in effectively collecting your trash. We hope that you will enable us to reward our crews by letting us know when we’re doing it right.
The only Baltimore residents who appreciate improper trash disposal are our four-legged rodents. Rat Rub Out, a service of the Baltimore City Health Department, will provide abatement on private property at the owner’s request.
But, really, the first and most important step, in ridding your community of rats is to insure that all residents in the affected area are using trash cans with tight fitting lids. Any other means of trash disposal will only continue to attract and feed unwanted rodents.
A Pitch In project is focused on the cleaning or greening of a lot, or larger block area, by a community, environmental or faith-based organization.
Assistance for a Pitch In project can be requested by the president or head of an organization and/or his/her specific designee.
